Job Title

CUSTOMER SERVICE ASSISTANT | GUILDFORD | REF JO735

Share This Job

Job Description

Job Summary

Our client based in Guildford are seeking a Customer Service Assistant to come and join their vibrant and friendly team and to offer a support to their customers – both before and after they buy and use their products and services to ensure an enjoyable experience with the company.

Job Description

  • Helping customers navigate their way around the website.
  • Understanding customer’s IT setup using screen sharing tools to streamline their experience.
  • Ensuring every customer is treated as a VIP.
  • Making sure all customer contacts are responded to quickly and efficiently.
  • Digesting customer requirements and feeding this into the product team to help

Skills and Knowledge Required

  • Strong customer service
  • Excellent attention to detail
  • Proactive

Benefits

  • Salary between £19,000- £23,000 per annum
  • Weekly rotation working shift pattern
  • 21 days AL increasing by 1 day per year up to 25 days
  • Macbook
  • Health care & pension
  • Run club
  • Childcare voucher scheme
  • Cycle to work scheme
  • Soft drinks & fresh fruit
  • Social events & and great coffee!

Stay in Touch

LinkedIn

LinkedIn

Keep up to speed with the latest industry views and vacancies

Facebook

Facebook

Follow us for news, updates and jobs. Leave us your feedback too

Latest Tweets

Twitter

Keep up to date with new roles and updates from Clockwork Recruitment

Have a Question?

Clockwork Recruitment is here to help. Email or call us on 01483 331382
Get in touch