Job Title

ADMINISTRATOR/CUSTOMER SERVICE ASSISTANT REF JO204

Share This Job
Required Skills:

Job Description

Benefits

  • Our client is offering a salary up to £18k
  • Hours are 9.00 a.m. to 5.00 p.m.
  • Pension Scheme
  • Employee Assistant Programme
  • NHS Cast Top Up Scheme
  • 27 Days Holiday (+BH)

Job Summary

Our client based in Aldershot are seeking an Administrator/Customer Service Assistant to support their Senior Estate Service Adviser and support and carry out project work for the Head of Services and Head of Operations.

Job Description

  • Establish good relationships with Area Managers, Estate Managers and other estate-based staff to promote the services of the Customer Experience Team and provide support and solutions to day to day issues.
  • Assist and support the Senior Estate Service Adviser with alteration requests and approvals, referring any non-standard situations to your line manager.
  • Assist the Senior Estate Service Adviser with arranging general repairs and maintenance (in the absence of the Estate Manager), liaising with contractors and leaseholders as required.
  • Assist the Senior Estate Service Adviser with the Budget preparation timetable, obtaining appropriate information from across the team.
  • Maintain accurate leaseholder records with updates, including database entry and estate information where appropriate.
  • Undertake research/project work as directed by the Senior Estate Service Adviser, Head of Services and Head of Operations, this may involve, for example streamlining processes

Skills and Knowledge Required

  • Minimum of 5 GCSE’s at Grade A to C (to include English Language & Maths)
  • Experience of working in a customer focused role
  • Excellent communication and interpersonal skills, able to build relationships
  • Attention to detail, ability to cross reference
  • Good organisation skills including time management
  • Able to prioritise workloads to business needs and timelines
  • Good knowledge of Microsoft Word, Excel and Outlook

Stay in Touch

LinkedIn

LinkedIn

Keep up to speed with the latest industry views and vacancies

Facebook

Facebook

Follow us for news, updates and jobs. Leave us your feedback too

Latest Tweets

Twitter

Keep up to date with new roles and updates from Clockwork Recruitment

Have a Question?

Clockwork Recruitment is here to help. Email or call us on 01483 331382
Get in touch